Investor Presentation | 2026

HEALTH ASSIST
Your Health, One Tap Away

India's integrated healthcare aggregator platform connecting patients with doctors, appointments, lab tests, hospitals and emergency care.

Doctors • Appointments • Lab Tests • Hospitals • Emergency
Health Assist
SOS
👨‍⚕️ Doctors
📅 Booking
🧪 Lab Tests
🏥 Hospitals
🚑 Ambulance
📱 Records
Nearest ER Found

3 hospitals available within 5 km

The Problem

Healthcare access is still fragmented

Patients waste time finding verified doctors, comparing lab prices, booking appointments, and arranging emergency support.

📍

Doctor Discovery Gap

Patients struggle to find verified doctors and trustworthy hospitals nearby.

📞

Manual Booking

Appointment booking is still handled through phone calls and physical queues.

🧪

Fragmented Diagnostics

Lab test booking is scattered, with limited price comparison and transparency.

🚑

No Unified Emergency Layer

No single platform for ambulance access and nearest hospital discovery during emergencies.

🏥

Overcrowded Public Hospitals

About 70% of indoor patients in West Bengal are treated in government hospitals against the national average of 40%.

👨‍⚕️

Doctor Shortage

A government doctor in West Bengal caters to 10,411 patients, while WHO recommends 1:1000.

The Solution

A one-stop mobile + web healthcare platform

HEALTH ASSIST connects patients with the entire healthcare ecosystem from discovery to diagnosis, treatment and emergency response.

Feature What We Offer
👨‍⚕️ Doctor Discovery Verified profiles, specialization, ratings and fees.
📅 Appointment Booking Real-time slot booking with hospitals and polyclinics.
🧪 Lab Test Booking Home sample collection and price comparison.
🏥 Hospital Directory Bed availability, departments and insurance accepted.
🚨 Emergency SOS One-tap ambulance access and nearest ER alert.
📱 Health Records Digital prescriptions and reports stored securely.
Market Opportunity

India’s digital health boom

India is entering a massive digital healthcare adoption phase driven by smartphones, internet access, ABDM and pandemic-led behavior change.

$47.8B

Expected digital health market by 2033

39.37%

Estimated CAGR of healthcare apps market

1.2B+

Expected smartphone users by 2026

825M

Approximate internet users in India

Why Now?

  • Healthcare app usage increased during the pandemic for online consultation, lab booking and health monitoring.
  • Ayushman Bharat Digital Mission, launched in 2021, aims to create a comprehensive digital health ecosystem.

Digital India Tailwind

  • Projected adoption of approximately 600 million e-health users by 2026.
  • Growing comfort with digital payments and online service discovery.
West Bengal Focus

Why start in West Bengal?

West Bengal offers a dense population, strong healthcare network, underserved rural demand and a clear urban-rural care gap.

👥

~100 Million

Population, making it India’s 4th most populous state.

🏥

18,000+ Beds

Across District Hospitals, Sub-Divisional Hospitals and State General Hospitals.

🏨

900+ PHCs

Along with CHCs and nearly 10,000 sub-centers as first contact points.

🎓

26 Medical Colleges

20 government and 6 private colleges, with 6 new colleges being added.

💰

₹16,368 Cr

Public healthcare budget as of 2021.

❤️

High Diagnostics Demand

62.4% of NCD deaths in WB are caused by heart diseases and strokes.

Pain point we solve: urban-rural divide, shortage of doctors and nurses, especially in rural regions, and rising need for diagnostics and fast hospital access.
Target Customers

Serving both patients and healthcare providers

Segment Description Size — WB Size — India
B2C — Patients Urban + Tier-2/3 smartphone users seeking quick care. ~35 M smartphone users ~750 M
B2B — Hospitals Private and corporate hospitals seeking patient flow. ~600+ ~70,000+
B2B — Pathology Labs Diagnostic chains and standalone labs. ~2,500+ ~1,00,000+
B2B — Polyclinics Multi-specialty clinics. ~5,000+ ~1,50,000+
Business Model

Commission-based aggregator model

Asset-light, scalable and recurring revenue opportunities across the healthcare value chain.

Revenue Stream Commission / Price Notes
Doctor Appointments 15–20% Recurring
Hospital Referrals 8–12% High volume
Pathology Lab Tests 20–25% Highest margin
Emergency / Ambulance ₹100–₹300 Trust builder
Premium Subscription ₹299/year Priority booking + discounts
In-App Ads CPM Model Scale-stage revenue

ARPU Target

₹450–₹600

Average Revenue Per User per year.

Competition

Built for regional depth and emergency-first healthcare

Competitors include Practo, Tata 1mg, DocsApp, Lybrate, Portea Medical, Zoylo and Netmeds.

Factor Practo / 1mg Health Assist
Emergency SOS Limited Core Feature
Tier-2/3 Bengal Focus Metro-first Bangla + Hindi + English
Polyclinic Onboarding Partial Deep Penetration
Lab + Hospital + Doctor Combo Fragmented Unified
Local Ambulance Integration No Yes
Market is still wide open: fragmented with many small and medium-sized players, and business models are still evolving.
Investment Ask

Seeking ₹3.5 Crore Seed Round

Approximately USD 420,000 to build, launch and scale across West Bengal.

₹3.5 Crore

Equity Offered: 12–15% | Pre-money Valuation: ₹20 Cr

Allocation Amount %
Tech Development ₹90 L 26%
Marketing & User Acquisition ₹1.05 Cr 30%
Hospital/Lab Onboarding Team ₹70 L 20%
Operations & Customer Support ₹35 L 10%
Compliance, Legal, ABDM ₹20 L 6%
Working Capital & Contingency ₹30 L 8%
Total ₹3.50 Cr 100%
Financial Projections

Break-even by Month 28–30

West Bengal focus in Years 1–3, followed by Pan-India expansion in Years 3–5.

West Bengal Only — Year 1 to 3

Particulars Y1 Y2 Y3
Registered Users 50,000 3,00,000 10,00,000
Active Partners 250 1,200 3,500
Revenue ₹ Lakhs 35 240 850
Total Expenses ₹ Lakhs 240 425 700
EBITDA ₹ Lakhs (205) (185) 150
Net Profit / Loss (210) (195) 110

Pan-India Expansion — Year 3 to 5

Particulars Y3 Y4 Y5
Registered Users 0.10 Cr 0.55 Cr 1.80 Cr
Revenue ₹ Cr 8.5 38 110
Total Expenses ₹ Cr 7.0 30 75
EBITDA ₹ Cr 1.5 8 35
Net Profit ₹ Cr 1.1 6.5 28
Roadmap

From Kolkata to Pan-India

1

Q1 2026

Incorporation, MVP design, team hiring

2

Q2 2026

Beta launch in Kolkata with 50 doctors and 20 labs

3

Q3 2026

Public launch — Kolkata + Howrah

4

Q4 2026

Expand to Siliguri, Asansol, Durgapur

5

Q1 2027

Cover entire West Bengal across all 23 districts

6

Q2 2027

Series A fundraise of ₹15–20 Cr

7

Q3 2027

Expand to Jharkhand, Bihar, Odisha and Assam

8

Q4 2027

Launch AI symptom checker + telemedicine

9

2028

Pan-East India presence + 5M users

10

2029

Pan-India rollout + Series B of ₹50 Cr

11

2030

IPO readiness / Strategic Exit

Risks & Mitigation

Designed for trust, compliance and scalability

Risk Impact Mitigation Strategy
Regulatory — ABDM, DPDP Act High Full ABDM compliance + DPDP-ready architecture.
Data privacy/security High End-to-end encryption, ISO 27001 and HIPAA-grade controls.
Competition from Practo/Tata 1mg High Regional language + emergency SOS niche.
Low digital literacy Medium Voice-first UI in Bangla/Hindi and ASHA-worker channel.
Doctor/Hospital onboarding resistance Medium Zero-commission first 3 months and free dashboard.
Trust & app abandonment Medium Verified-only listings and in-app reviews.
Funding winter / cash burn Medium Lean operations and asset-light model.
Fake doctors/labs High KYC + MCI / NABL verification mandatory.
Competitive Advantage

Our moat

🌏

Hyper-local Bengal-first DNA

Bangla UI and regional doctor network.

🚨

Emergency SOS

First-of-its-kind in vernacular healthcare markets.

💼

Asset-light Model

No inventory, scalable commissions and efficient margins.

🛡️

ABDM Integrated

Built with government digital health infrastructure in mind.

🔁

Network Effects

More patients bring more doctors, which brings more patients.

🗣️

Vernacular Trust

Bangla, Hindi and English support for deeper adoption.

Team

Leadership Team

Replace placeholders with your final team details.

👨‍💼

Founder & CEO

[Your name + brief]

💻

CTO

[Name + tech background]

🤝

Head of BD

[Hospital tie-ups and partnerships]

🩺

Medical Advisor

[Reputed doctor from Kolkata]

🌟

Advisors

[Industry mentors and healthcare experts]

Key Metrics

KPIs we will track

Monthly Active Users App Downloads D30 / D90 Retention Booking Conversion Rate Average Commission Partner Count CAC vs LTV NPS LTV:CAC = 3:1
Go-To-Market

Phased expansion strategy

1️⃣

Phase 1 — Kolkata

0–12 months

  • Onboard top 100 polyclinics + 50 pathology labs.
  • Influencer marketing with Bengali doctors.
  • Corporate tie-ups with TCS, Wipro Kolkata.
  • Google + Meta ads with ₹40L budget.
2️⃣

Phase 2 — WB Expansion

12–24 months

  • District-wise BD teams.
  • Partnership with Swasthya Sathi panel hospitals.
  • Vernacular YouTube + WhatsApp marketing.
3️⃣

Phase 3 — Pan-India

24–60 months

  • Eastern → Northern → Southern India expansion.
  • Strategic tie-ups with insurance and pharmacy chains.
  • Replicate WB playbook nationally.
Exit Strategy

Investor return pathways

Exit Option Timeline Expected Multiple
Strategic Acquisition by Tata 1mg, PharmEasy, Reliance Health Year 4–5 6–10x
Series B/C Secondary Sale Year 4 4–6x
IPO — SME to Mainboard Year 6–7 10–15x
Precedent: Tata Digital acquired 1mg and PharmEasy acquired a 66% stake in Thyrocare, showing strong M&A appetite in the digital healthcare sector.

Join us in transforming Indian Healthcare.

From Kolkata to Kashmir — Care, just a tap away.